PRIVACY POLICY

Information we collect

When you contact us, request a quote, or place a catering order, we collect the information you provide — such as your name, email address, telephone number, event or order details, delivery address, and any files or messages you send us.

When you browse our website, we automatically collect limited technical information such as your IP address, browser and device type, the pages you visit, and how you arrived at our site. We do not knowingly collect payment card numbers on this website; catering payments are handled by our third-party payment provider.

How we use your information

We use your information to respond to your inquiries and messages; to prepare quotes and fulfill catering orders and private-event bookings; to communicate with you about your order or event; to operate, maintain, and improve our website and services; to understand site traffic and measure our marketing; and to meet our legal obligations.

Cookies and analytics

Our website uses cookies and similar technologies, including Google Tag Manager, Google Analytics, and Google Ads, to understand how visitors use the site and to measure the performance of our advertising. These tools may set cookies and collect usage data in accordance with Google's own privacy policies.

We also store your language preference and whether you have dismissed a site announcement in your browser's local storage. Most browsers let you refuse or delete cookies through their settings; doing so may affect how parts of the site work.

How we share your information

We do not sell your personal information. We share it only as needed to run our business: with service providers who help us operate our website, send email, process payments, and analyze traffic, and where required by law or to protect our rights. Service providers may use your information only to perform services on our behalf.

Data retention

We keep your personal information only as long as necessary for the purposes described in this policy, to fulfill your order or event, and to meet our legal, accounting, and tax obligations.

Your privacy rights

Under Québec's Act respecting the protection of personal information in the private sector (Law 25), you have the right to access, correct, and request deletion of the personal information we hold about you, and to withdraw your consent to its use. 14819390 Canada Inc. is responsible for the personal information in its possession. To exercise your rights, contact us using the details below.

Security

We take reasonable measures to protect your personal information against loss, theft, and unauthorized access. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

Third-party links

Our website may link to third-party sites, such as our social media pages or our ice-cream shop. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Children's privacy

Our website and services are intended for a general audience and are not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent changes, and we encourage you to review this page periodically.

Contact us

If you have questions about this Privacy Policy or how we handle your personal information, contact 14819390 Canada Inc. at admin@savsav.net, by mail at 780 Brewster Avenue, Saint-Henri, Montréal, Québec H4C 2K3, or through our contact page.